One-on-one interviews in which IT professionals discuss case studies presented at Network World's IT Roadmap Conferences. Learn how these professionals deal with IT issues including security, mobility, storage, compliance, network management, virtualization, VOIP, network acceleration and more.
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October 02, 2008
Turner Broadcasting decided that the learning curve of an Ethernet-based WAN was much simpler than going with an MPLS-based system. The only caveat, according to James Robertson, vice president technology infrastructure & broadcast transmissions for Turner, is that Ethernet in the WAN behaves a bit differently than it does in the WAN. (10:01)
September 30, 2008
How did Deloitte move to a more proactive means of monitoring technology as it applies to business processes? Jerome Oglesby, chief technology officer at Deloitte explains the process and how the company combined technology from CA and Microsoft to make it happen. (8:19)
September 25, 2008
When trying to rollout a centralized wireless infrastructure to a historically decentralized group of IT shops, showing value-add and not just return on investment is a major key to success, says Barbara White, CIO and Associate Provost at the University of Georgia. (10:52)
September 23, 2008
Recognizing that a group can never get to 100% security or completely mitigate risk, the University of Georgia takes a proactive approach to keeping people educated on security practices. Stan Gatewood, chief information security officer at the university, talks about school's approach to protecting data through education and technology. (11:09)
September 18, 2008
You know you have a good ROI case when users are pleading for a pilot project not to end. According to Koie Smith, IT Administrator with the Tennessee law firm Rainey, Kizer, Reviere & Bell, the company's test of an iShare network acceleration system was so successful, users didn't want the boxes pulled at the end of the free trial. (9:34)
September 16, 2008
With a high profile site such as CNN.com, "down for maintenance" messages are not acceptable. David Snyder, chief infrastructure engineer for Turner Digital Media Technologies, explains how virtualization helps keep the site running and eliminates the "move the shell game" when it comes to maintenance windows. (12:59)
August 26, 2008
Larry Quinlan, CIO of Deloitte & Touche LLP, draws on vast IT experience to discuss the tehnologies that will change the industry. (55:06)
August 12, 2008
With fast Carrier Ethernet connections between the office and its data centers, CSN Stores' IT staff doesn't have to worry about traffic management as it would in a slower environment, which makes management much easier, says John Arsneault, director of information technology. (7:18)
August 07, 2008
Vincent Cottone, vice president and director of infrastructure services at Eaton Vance, believes IP telephony is more about employee productivity than saving money on toll charges. (7:34)
August 05, 2008
With a single ERP instance and offices around the globe, including Asia and Europe, fatter pipes will not always guarantee better performance for end users at Brooks Automation. Latency can be the killer, says Sean Houlihan, director of global network operations, who explains how network acceleration helped clear the pipes and speed application performance. (10:39)
July 31, 2008
Harvard University's Kennedy School of Government developed its own open source Network Access Control system for helping keep internal and unmanaged student systems in check and virus-free. Kevin Amorin, information security officer at the school, explains how PacketFence works and the politics involved in running a NAC system. (10:55)
July 29, 2008
VIP Parts, Tires and Service initially thought of its WebEx-powered Intranet portal as communication tool to reach its employees in 57 stores the Northeast. But, as Dan Grosz, vice president of information systems explains, its grown to be a central hub for maintenance tracking, project management and corporate purchasing. (7:42)
July 24, 2008
How does a fiscally constrained city department help get its network into compliance with PCI? Best of breed open source tools are a big help, explains Alan Boulanger, former director of Information Security for the City of Springfield, Mass. (7:52)
July 22, 2008
American Tower's old disaster recovery system could have resulted in a weeks worth of lost data. A new virtualization project brought the backup system into real-time sync with the production system and cut the time to get back fully online from four months to a single hour. Rob Sherman, director of IT operations at the cell phone tower company, explains how the new system works and how the company implemented it. (12:51)
June 25, 2008
What can corporate IT shops, which are faced with increasing pressure to allow mobile devices and more open access, learn from a university environment? Boston College's David Escalante, director of computer policy and security, shares his insights from managing such a network and challenges his group face with each incoming class. IT Roadmap Boston keynote recorded June 18, 2008. (54:45)
April 21, 2008
For a small financial services company that handles backend processing for larger companies, IT plays a key role in growing the company. Bob Szydlowski, chief technology officer at ALPS Funds Services, explains how automation of hundreds of processes keeps employees focused on the high value part of their jobs. (10:01)
April 14, 2008
Chad Lorenc, a former information security officer at ENT Federal Credit Union, says the big sin of compliance is not about being 100%, rather it is not knowing your risks and documenting them. (7:33)
April 07, 2008
For Rodney Hardin, director of IT for the Colorado Housing and Finance Authority (CHFA), his group's mobility rollout is getting extra attention on the security front since the risk of data loss is greater. For Hardin, security is his top three concerns when planning and implementing a new mobile rollout. (9:29)
March 31, 2008
Curt Hastings, Director of Enterprise Architecture at Ball Corp, maker of the famous glass mason jars, explains how his group is optimizing the use of its Metro Ethernet WAN connections between three locations and discusses some of the pitfalls to watch out for when configuring WAN routers. (10:08)
March 24, 2008
Northrop Grumman is building out its own internal Web 2.0-based portal with Wikis and RSS feeds to help pull together its institutional knowledge so contractors don't have to reinvent the wheel with every contract. Steve Winterfeld, senior security engineer at Northrop Grumman, explains the system and the process the company is going through to its Infoshield system up and running. (9:44)
February 20, 2008
Will Thomas, director of IT at the Center for American Progress, a think tank in Washington, D.C., explains how a quick ramp up in video production capabilities meant the group's storage system needed to be ramped up as well. (14:19)
February 05, 2008
There's been a lot of ink spilled over the dwindling amount of IPv4 addresses available and the need to switch to IPv6. But are we really running out or are there large blocks of addresses being hoarded by companies? John Curran, chairman of the American Registry of Internet Numbers (ARIN), updates the status of the IPv4 address space and explains why companies really need to start looking at supporting IPv6. (14:49)
January 28, 2008
Goodwill Industries thought virtualization technology would save the company money on servers, power and other costs. Turns out, the learning curve for implementation is steep and savings aren't as quickly realized. Steve Bergman, CIO at Goodwill, explains some of the challenges his group faced and how you can prepare for a move to virtualization technology. (10:08)
January 22, 2008
With 800 users, many of them mobile, spread across 56 sites the South Carolina Department of Probation, Parole and Pardon Services is looking to implement a flexible NAC system to keep data private while getting its user access from where ever they might be. David O'Berry, the department's director of IT, explains what he's looking for in a perfect NAC system. (11:13)
January 14, 2008
Knowledge workers at the Defense Intelligence Agency are like any in Corporate America: They want to be able to share information with each other more easily. Of course, the information is highly sensitive and the network is rated "Top Secret". So how does a IT guy deal with the cloak and dagger parameters in open, Web 2.0 world? Lewis Shepherd, former senior technology officer at the DIA, explains on this edition of Voices from IT Roadmap. (17:20)
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