Small Business Tech

The ROI of influence
Oct. 09, 2008
How does one become a leading social media expert? "I decided to leave the real IT world to run off and join the circus," said Chris Brogan.

Word of mouth sales goes electronic
Oct. 02, 2008
Word of mouth makes the best salesperson, according to all the sales manuals. Are you ready to take advantage of electronic word of mouth? That's what I believe social media has become, at least for smart businesses. ...

Two new support options for SMBs
Sep. 25, 2008
When the IT business gets slow at huge companies, vendors "discover" the small business market. Whether that's the reason in full or part, now seems to be a golden time for small businesses that need IT support, because ...

QuickBooks Enterprise adds Web hooks
Sep. 18, 2008
Have you ever had a service or delivery person come to your home or business carrying a smart phone in place of a clipboard with pre-printed forms? You know, the ones you have to mash down hard when you write so all ...

Can your business run completely online?
Sep. 11, 2008
The world's richest and most powerful 10-year-old says it can handle far more of your technology needs than you think. Google started almost exactly 10 years ago, and it is making big noise about invigorated Apps and ...

More power yet more green
Sep. 04, 2008
Modern digital technology is catching up with the telephone system from the 1950s. How? Ma Bell used to send voltage down the phone wires to ring the bell on your phone. Today, PoE (Power over Ethernet) sends voltage ...

Explaining Geeks to Humans and the Inverse
Aug. 28, 2008
It's that time of year again: summer's cooling down, school's starting, and I've set my schedule of ITEC conference appearances for the fall. If you read this column and want to come say hello, I'd love to meet you.

Outside help, inside connections
Aug. 21, 2008
As companies grow, problems never disappear but they do change. Very small companies need help in many areas during a time they can least afford regular onsite help. Larger companies have onsite help, but also have ...

New twists on Wi-Fi
Aug. 14, 2008
It's a wireless world, some say, conveniently overlooking the giant balls of cables behind every personal computer and every server, router and printer. But many want to expand the wireless world, so let's look at two ...

Online project management tricks
Aug. 07, 2008
The term "Project Management" usually brings pained looks to business people because they associate it with Microsoft Project. The tool may make their lives easier, but the software costs hundreds of dollars per user, ...

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